Refund & Cancellation Policy
NexVerze Technologies • Official Contact: hello@nexverze.com
Official Policy: Due to the immediate digital nature of software vault access and premium feature unlock, standard subscription charges are non-refundable. For accidental duplicate charges or payment discrepancies, please contact us at hello@nexverze.com within 48 hours for review.
1. Digital Product Nature
Digital subscriptions and cloud storage allocations are activated immediately upon transaction completion.
2. Try Before Upgrading
Users are encouraged to use the Bronze free tier (up to 10 family members) before upgrading to Silver (₹199), Gold (₹299), or Platinum VIP (₹499).
3. Duplicate Charges
If you were charged twice for the same transaction due to a network glitch, email us at hello@nexverze.com with your Payment ID / Transaction ID within 48 hours. Valid duplicate charges will be refunded to your original payment method within 5–7 business days.
4. Cancellation
You can cancel future renewals at any time. Your active vault privileges will remain accessible until the end of your billing cycle.